Call us immediately (see
Contact Information) if you experience a loss. Our experienced and knowledgeable Claims Service Representatives are available 24 hours a day, seven days a week. They will take all the necessary initial information and help answer any questions you may have.
If the damage caused to your dwelling and/or personal property was the result of a covered peril under your homeowners or dwelling policy, an NJM Insurance Group claims adjuster will investigate and process the claim courteously and efficiently. Your dwelling and/or property may be inspected to determine the value of the loss prior to settlement.
Please call the General Claims Department for guidance and the appropriate steps to take following the type of damage you have sustained.
If the loss was caused by flooding and you have a flood insurance policy with New Jersey
Re-Insurance Company, an experienced adjuster will investigate your loss and process your claim through the Federal Government's program.
