New Jersey Manufacturers Insurance Company

Description:
Our Cafeteria is looking for a candidate who can maintain a cooperative and positive attitude while working in a fast-paced customer service environment.

Hours for this full-time position are from 7 a.m. to 3:15 p.m. Monday through Friday.

Responsibilities include:

Assist in preparation of beverages, salads, and other food items as assigned, utilizing proper preparation and safety methods in operation of openers and other utensils/devices as necessary.

Assist in the stocking, storage and retrieval of foods and paper products as directed.

Clean and maintain all food preparation areas and assist with other sanitation duties such as, but not limited to, dishwasher, countertop and sink cleaning, etc.
Apply for this position! Attach resumé to e-mail.

Title: Records Retrieval Clerk

Dept: Central Files/West Trenton

Description:
The successful candidate will be responsible for accurately completing filing duties, including retrieving and sorting files alphabetically or numerically.

Collating correspondence and answering phones also required.

Full-time hours are 8 a.m. to 4:15 p.m. Monday to Friday.

Qualifications:

Must be energetic, highly motivated and capable of working independently but yet among a team.

Ability to stand for extended periods of time, and lift and move boxes weighing between 20 and 35 pounds.

Must be reliable and have basic data-entry skills.
Apply for this position! Attach resumé to e-mail.

Title: Business Process Controls Accountant

Dept: General Accounting/West Trenton

Description:

Provide technical and professional guidance in the overall development of the Model Audit Rule (MAR) compliance function.

Assist in developing and ensuring the effective execution of MAR compliance plans and testing.

Responsibilities include:

Work in an advisory capacity with Business Unit Leaders in control development and design.

Make recommendations regarding signoffs and next level reviews.

Work as liaison between Business Unit Leaders and Senior Management to coordinate the documentation of business processes and associated controls.

Evaluate control design and control effectiveness.

Identify and analyze deficiencies in internal controls, recommend changes, develop remediation plans, as necessary, and track remediation efforts.

Identify compensating controls where required.

Work with Business Process Controls Project Coordinator to:

plan overall work assignments, schedules and training;
provide oversight and monitoring of work performance, deliverables and milestones,
and recommend and coordinate training activities to ensure all business process owners understand the documented controls, signoffs and next-level reviews.

Summarize and present status/results (orally or written) to Senior Management as required. Prepare management reports as required.

Qualifications include:

Bachelor's degree in Accounting.

Certified Public Accountant designation preferred.

SOX implementation experience.

Property Casualty insurance experience.

Excellent interpersonal skills and ability to effectively establish and maintain working relationships at all levels of the Companies.
Apply for this position! Attach resumé to e-mail.

Title: Claims Service Representative

Dept: General Claims/West Trenton

Description:
Our Auto Claims department is seeking a candidate who has the desire to provide superior customer service. Various shifts are available, and one Saturday a month is required.

Qualifications include:

Excellent communication and problem-solving skills.

Prior customer service experience and accurate data-entry skills are a must.

Bilingual (English/Spanish) skills are a plus.

Responsibilities include:

Accurately receiving and responding to the first reports of an insured's losses, either to auto or home.

Attention to detail with great customer-service skills and the ability to successfully handle multiple tasks is a must.

Must be able to listen and record information simultaneously and follow through by assessing losses and acting upon the claim, should it require attention.
Apply for this position! Attach resumé to e-mail.

Title: Claims Service Representative/Part Time

Dept: General Claims/West Trenton

Description:

Our Auto Claims department is seeking a candidate who has the desire to provide superior customer service.

Excellent communication and problem-solving skills, prior customer service experience and accurate data entry skills are necessary.

Responsibilities include:

Accurately receive and responding to the first reports of an insured's losses, either to auto or home.

Attention to detail with great customer service skills and the ability to handle multiple tasks is a must. This responsibility requires the ability to listen and record information simultaneously and follow through by assessing losses and acting upon the claim, should it require attention.

Bilingual (English/Spanish) skills are a plus.
Apply for this position! Attach resumé to e-mail.

Title: Physician

Dept: General Claims-PIP/West Trenton

Description:
We have an immediate opening in our West Trenton main office for a Physician to review Personal Injury Protection (PIP) claims.

Requirements include:

This full-time, on-site position includes consulting and advising with our Workers' Compensation Medical Utilization Department and providing coverage in our employee Wellness Center.

Must have a New Jersey medical license and be Board Certified in a primary care specialty.

Previous PIP claims experience strongly preferred.
NJM offers a competitive salary and excellent benefits package. For consideration, please attach your resumé, including salary requirements.

Title: .Net Solutions Architect

Dept: Information Technology/West Trenton

Description:
The successful candidate will perform architecture for state-of-the-art business solutions as well as configuring, customizing and integrating with third-party packaged business applications. This is a technical role that requires sound software engineering experience and strong technical leadership.

Responsibilities include:

Develop certain key core components as well as guide other developers in developing these components.

Assist in institutionalizing defined application architecture patterns and their use in various projects.

Collaborate with the Enterprise Architecture team to work within their guidelines for a Services Oriented Architecture.

Participate actively and contribute during all phases of the Software Development Lifecycle of multiple projects in parallel, and ensure that project deliverables are met in time and with excellent quality.

Work with business users along with the Project Coordinators to understand inefficiencies in their existing business applications and recommend solutions.

Work with Business Analysts and Business Users during the analysis phase to guide the Requirements Gathering process.

Perform detailed technical analysis to present pros and cons of various technical approaches to solutions and recommend the appropriate solution.

Produce detailed architecture and design documents (UML) to present the complete technology solution for a product.

Experience needed:

Five-plus years overall IT experience with Microsoft technologies, including three-plus years experience in a similar role using MS.NET.

Proven experience estimating, planning, designing and implementing n-tier software architectures and solutions.

Sound IT experience in some combination of application architectures, software development and infrastructure, systems integration, package implementation and interaction design.

Experience with interaction design and Web technologies.

Solid experience in relational database design and modeling and SQL/DML.

Knowledge of CMMI and ITIL is an advantage.

Skills and knowledge required:

Familiar with design patterns and software architecture concepts.

Excellent object-oriented analysis and design skills, knowledge of UML.

Strong knowledge of MS.NET and C#.

Excellent analytical and problem-solving abilities.

Outstanding customer facing skills.

Exceptional written and oral communication skills.

Proven leadership and mentoring skills.

Tools and technologies:
The knowledge of a combination of the following is required:

.NET (1.1, 2.0), ASP.NET, IIS, COM, COM+, XML, XSLT, Web Services, Content Management Server, Sharepoint Portal Server 2003.

HTML, DHTML, client side scripting and CSS.

UML 2.0 with CASE tool experience (i.e. Borland together) preferred.

Integration technologies (ESB, Biztalk, message oriented middleware etc.)

SQL Server 2000/2005.

Client-server technologies.

Experience with J2EE is an advantage.
Apply for this position! Attach resumé to e-mail.

Title: Application Security Analyst

Dept: Information Technology/West Trenton

Description:
This position works with business unit leads, information security group, and network security teams to define high-level strategy for application development security.

Responsibilities include:

Define and maintain standards, guidelines, and best practices for custom application development, ensuring high-alignment of application development with information security policies and strategies.

Develop application security testing model to monitor and improve the security posture of major Web applications.

Define criteria that will be used for gauging the security compliance of an application (both custom-developed and third-party).

Assist in providing architectural oversight and direction for enterprise-wide security technology.

Participate in requirements analysis for new applications and determine security needs.

Participate in design of an application to ensure its compliance with organizational security standards and guidelines for information transmission, storage and access.

Define the strategy for testing the unique security needs of each application, keeping in mind the organizational guidelines.

Support the application development staff in developing and implementing secure Web applications, Web services and e-commerce solutions.

Conduct code review to validate compliance with security design and standards.

Conduct security testing (vulnerability, penetration, etc.) of applications to validate compliance.

Conduct regular internal workshops for I.T. on application development security guidelines/standards/best practices.

Provide I.T.-wide updates on latest threats to Web applications.

Provide hands-on training for secure coding techniques to developers as necessary, within and outside the context of a project (with specific emphasis on coding techniques as applicable to different languages such as c#, Java, and VB).

Analyze impact of any new threats/techniques on applications currently deployed or under development.

Analyze impact of new threats/techniques on organizational standards.
Apply for this position! Attach resumé to e-mail.

Title: Business Analyst

Dept: Information Technology/West Trenton

Description:
The successful candidate will be responsible for gathering, analyzing and documenting business processes and requirements for software systems implementation. This role participates primarily in the analysis phase of the Software Development Lifecycle and also gets involved in software quality assurance and end-user training related activities.

Responsibilities include:

Analyze and document the current-state business processes to ensure that the context and implications of change are understood by the project stakeholders.

Identify and document future business processes including opportunities for process improvements.

Understand the features, functions and capabilities of packaged solutions to achieve proper business requirements alignment and adaptation as needed.

Gather business requirements using different techniques (including interviews, surveys, workshops etc.)and employ Business Requirements Templates, Use Cases and model/diagram-based requirements documentation tools.

Analyze the impact of business requirements changes to the project.

Work with business stakeholders to rationalize and prioritize the business requirements.

Translate business requirements into software requirements specifications.

Collaborate with technical resources to ensure that system design reflects business requirements.

Support creation of system test plans.

Assist with system integration and user acceptance testing, and act as a liaison, foster relationships and help facilitate meetings between I.T. project team and business units.

Create end-user training materials.

Qualifications and experience include:

Bachelor's degree in computer science, math or the arts.

Three to five years experience as an analyst on technology-based projects, preferably in the insurance industry.

Experience working both independently and in a team-oriented, collaborative environment is essential.

Prior software engineering experience is an advantage.

Familiarity with different requirements-gathering tools and techniques such as Use Cases, Use Case Diagrams, Activity Diagrams, Data Flow Diagrams, Static Models, Class Diagrams Interviewing, Requirements Workshops, Surveys, etc.

Excellent analytical skills.

Effective verbal, written and interpersonal communication skills.

Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Apply for this position! Attach resumé to e-mail.

Title: Enterprise Application Development Team Lead

Dept: Information Technology/West Trenton

Description:
The successful candidate will be responsible for developing and maintaining applications using various technologies that support multiple lines of business and I.T. initiatives. This individual also will lead a small group of developers in similar efforts.

Responsibilities include:

Work with Business Analysts and business users to understand potential bottlenecks or pain points in business processes and propose solutions.

Develop and maintain applications built on various technologies (Microsoft or Java).

Troubleshoot existing applications to resolve production issues.

Create and execute unit tests for code before rolling out to quality control.

Document the architecture and design of applications using the Software Development Lifecycle guidelines.

Establish standards and core components to ensure code reuse.

Mentor team members in development technologies and approaches.

Perform review of code developed by junior team members.

As a part of a project team, share technical and product knowledge with other team members.

Participate in technology/tools evaluation and software technical proof of concepts.

Qualifications and Experience include:

Bachelor's degree in related field or equivalent experience.

Six-plus years of experience in the I.T. industry developing or maintaining business applications/solutions.

Four or more years of experience leading a team of developers.

Experience following a structured Software Development Lifecycle.

Two or more years working with Web technologies.

Two or more years of experience in Microsoft scripting technologies like VBScript. Ability to handle multiple projects in parallel.

Experience with Object Oriented programming (C#.Net and/or Java) is desired.

Experience with Component Object Model (COM) is desired.

Experience with developing in Microsoft Exchange and Office desired.

Skills and knowledge required:

Experience managing a team of individuals.

Understanding of relational database concepts and structured query language.

Understanding of HTML and Web-based technologies.
Apply for this position! Attach resumé to e-mail.

Title: Project Coordinator

Dept: Information Technology/West Trenton

Description:
This position involves managing one or more projects within the constraints of scope, quality, time and cost, and to deliver the specified requirements.

Responsibilities include:

Overall project implementation, execution, delivery and customer satisfaction including but not limited to: design, planning, implementation and closure processes, development of the scope of work and the management of time, risk, communications, human resources, contracts, and quality within internal and external projects.

Leads and manages the Project Team, with the authority and responsibility to run the project on a day-to-day basis.

Must ensure that the business problem is well defined and understood by the Project Team, and gain and maintain buy-in from Business Stakeholders, and adhere to all Project Management Life Cycle (PMLC) and Enterprise-Wide Technical Architecture (EWTA) guidelines.

Responsible for ensuring the project schedule and scope is adhered to and reported to Stakeholders.

Qualifications include:

Ability to apply project management techniques to NJM processes.

Effective communication skills (verbal, written, presentation.)

Willingness to take ownership of a problem, including responsibility for product delivery, related problem solving, identifying obstacles to progress and taking action as necessary.

Proficiency with risk and change management.

Leadership skills, including effective management of technical leads.

Ability to work effectively with resource management to gain and manage appropriate resources.

Ability to simultaneously manage multiple projects of varying sizes, complexity, political sensitivity or involving major contractor activity.
Apply for this position! Attach resumé to e-mail.

Title: Senior Quality Management (QM) Test Engineer

Dept: Information Technology/West Trenton

Description:
Senior QM Test Engineers will be responsible for system testing throughout the Software Development Life Cycle and will work closely with the QC Leader, Project Coordinator, Developers, Business Analysts and Business staff.

Responsibilitles include:

Participate in technical specification reviews (from requirements through detail design) to ensure resulting specifications are complete and testable and address the requested functional requirements.

Estimate and scope work.

Create a comprehensive test plan/strategy based on software requirements and specifications with consideration of database impacts, risk assessment, functional scenarios, regression testing, negative testing, error/bug retests and usability.

Create well-defined, reusable test scenarios/cases based on functional and non-functional requirements for new applications and enhancements, and prepare the necessary test data.

Work with the project team to provide requirements for the test environment.

Assist in the review and design of testing process, procedures, templates, and metrics.

Ensure compliance with established testing procedures and methodologies.

Qualifications include:

At least six years experience in a software development environment, of which a minimum of four years is in software testing.

Experience in system test planning and execution against software requirements and specifications.

Experience in technical design analysis: ability to understand, analyze and provide feedback on business requirements, software requirements, use cases, design specifications and other project-related documents.

Experience in creating and managing test environments and test data.

Ability to estimate and scope work.

Experience integrating QA testing methodology into the software development life cycle.

Experience testing mainframe and Web-based applications.

Understanding of the Web-based environment, including .Net, Java, and Weblogic.

Solid understanding of relational databases, including test data creation with strong SQL query skills.

Experience with defect management processes and tools.

Experience using test management tools (e.g. HP/Mercury Quality Center).

Experience with metrics for driving quantitative continuous process-improvement efforts.

Strong understanding of the mainframe environment: CICS, VSAM, DB2, TSO, SQL, JCL, COBOL is preferred.

Experience testing third-party vendor applications/off-the-shelf systems is preferred.

Experience with test automation scripting, execution and analysis is preferred.

Experience using requirements management tools is preferred.

Experience conducting performance and load tests is preferred.

Experience with a programming language and a property/casualty insurance background also preferred.

Experience with one or more improvement models preferred (such as SEI CMM/CMMI, ITIL, TQM, Six Sigma, etc.)

Software testing-related certifications such as CSQA, CSTE, CSQE also preferred.
Apply for this position! Attach resumé to e-mail.

Title: Solutions Architect

Dept: Information Technology/West Trenton

Description:
The successful candidate will lead the technical team implementing a packaged solution for NJM's financials organization. This role requires sound software engineering experience and strong technical leadership.

Responsibilities include:

Define integration strategy for various integration points such as Policy Administration, Document Generation and Imaging, and Claims.

Lead development and deployment of integrated solution.

Participate actively and contribute during all phases of the Software Development Lifecycle and ensure that project deliverables are met in time and with excellent quality.

Collaborate with the Enterprise Architecture team to work within their guidelines for a Services Oriented Architecture.

Perform detailed technical analysis to present pros and cons of various technical approaches to solutions and recommend the appropriate solution.

Determine technical gaps in solution and lead development of custom solutions to address those gaps.

Work with Business Analysts and Business Users during the analysis phase to guide the Requirements Gathering process.

Experience required:

10-plus years overall I.T. experience; more than five years experience in Microsoft or Java Technologies, developing Web applications hosted on Internet and/or Intranet.

Excellent understanding and experience using integration technologies, especially using web services; good understanding of Service Oriented Architecture and patterns highly valuable.

Basic knowledge of Financial Systems for Accounts Receivable, Account Payable, General Ledger, and Financial Statements is necessary.

Excellent experience in full-lifecycle software development.

Prior experience in leading development teams of five members or larger.

Proven experience estimating, planning, designing, and implementing n-tier software architectures and solutions.
Apply for this position! Attach resumé to e-mail.

Title: Workflow Processing Clerk - Mail

Dept: Mail Services/West Trenton

Description:
Our Mail Services Department is seeking a responsible and motivated candidate who can work as a team player. Basic computer skills and accuracy is necessary for this position.

Qualifications include:

Review, analyze, and evaluate incoming mail.

Using appropriate computer programs, identify and verify the proper location for correspondence.

Prepare identified correspondence for distribution and delivery to appropriate location.

Manually assemble and perform quality assurance on various non-automated mail packets received from the user departments.

Complete daily tasks outlined in the Mail Services Procedural Manual in an efficient and timely manner.
Apply for this position! Attach resumé to e-mail.

Title: Teller - Part Time

Dept: NJM Bank/West Trenton

Description:

NJM Bank, a wholly owned subsidiary of New Jersey Manufacturers Insurance Company, has an opening for a part-time Teller in the West Trenton banking office.

Daily schedule is 11 a.m. to 3:30 p.m. Monday through Friday; appropriate candidate should have the ability to support alternative hours on an occasional, pre-scheduled basis.

Required skills include:

Strong customer service skills, along with good interpersonal and communication skills.

Prior cash-handling or cashier experience is required.

Prior retail banking experience is a plus, but not essential. Apply for this position! Attach resumé to e-mail.

Title: Personal Lines Associate

Dept: Personal Lines/Parsippany

Description:
Duties will consist of determining coverages, administering policy transactions and providing quality assistance and customer service.

Qualifications:

Excellent communication and organizational skills.

Customer service background helpful.

Good data-entry skills required.

Must enjoy working on the phone and helping people.

Responsibilities include:

The ideal candidate will be provided with five weeks of in-house training to be proficient in working with prospective and current policyholders.

Duties will consist of determining coverages, administering policy transactions and providing quality assistance and customer service.

The schedule for this position is 8:45 a.m. to 5 p.m. Monday through Friday.

The opportunity exists to obtain a Producers License with Personal Lines Authority.
Apply for this position! Attach resumé to e-mail.

Title: Personal Lines Associate/Saturdays

Dept: Personal Lines/West Trenton

Description:
Duties will consist of determining coverages, administering policy transactions and providing quality assistance and customer service.

Qualifications:

Excellent communication and organizational skills.

Customer service background helpful.

Good data-entry skills required.

Must enjoy working on the phone and helping people.

Responsibilities include:

The ideal candidate will be provided with six weeks of in-house training to be proficient in working with prospective and current policyholders.

Duties will consist of determining coverages, administering policy transactions and providing quality assistance and customer service.

The schedule for this position is 9:45 a.m. to 6 p.m. Tuesdays through Fridays and 8:30 a.m. to 4:30 p.m. Saturdays. The five-week training class will be held from 8:45 a.m. to 5 p.m. Monday through Friday.

The opportunity exists to obtain a Producers License with Personal Lines Authority.

There will be a 5% salary differential in recognition of the Saturday commitment.
Apply for this position! Attach resumé to e-mail.

Title: Part-Time Clerical

Dept: Various/West Trenton

Description:

NJM is looking for individuals who want part-time employment. Current opportunities exist at our West Trenton headquarters.

Morning and afternoon hourly shifts are available, Monday through Friday. No evenings or weekends.

Responsibilities and qualifications include:

Assisting with general clerical functions in various departments, which can include heavy filing and light typing.

Must have general clerical skills, be reliable and be flexible.
Apply for this position! Attach resumé to e-mail.

Title: Workflow Processing Clerk

Dept: Workers Compensation Claims Files/West Trenton

Description:
Seeking a motivated individual to join our Workers' Comp Claims Files Department.

Responsibilities include:

Sort and distribute section mail.

Collect files throughout the department and returning them to the dispatch room and to appropriate personnel.

Help unpack investigation and attorney bags.

Learn how to date stamp correspondence received in department.

Data enters information on correspondence for doctor appointments that are scheduled and enters proceedings from the court list when it is returned from scheduled hearing.

Job qualifications:

Light data entry skills; filing; light phone work and ability to lift and move files using a cart.
Apply for this position! Attach resumé to e-mail.