| INSURANCE CLAIMS OMBUDSMAN Among the duties of the Office of the Insurance Claims Ombudsman is the responsibility of investigating consumer complaints that have been filed with the Ombudsman’s Office regarding policies of insurance, including the payment of claims on policies of insurance. Contact information for the Ombudsman is as follows: Office of Insurance Claims Ombudsman Phone: (800) 446-7467 Pursuant to the statutory provisions establishing the Office of the Insurance Claims Ombudsman (N.J.S.A. 17:29E-1 et seq.), the Company has formed an internal appeals process to consider disputed claims with the exception of controversies arising out of automobile Personal Injury Protection Coverage claims. Individuals seeking to utilize the internal appeals process when a claim is disputed must notify the Company in written form by mail, electronic mail, facsimile or hand delivery using the following contact information:
The assigned claim adjuster may also provide assistance with information pertaining to the internal appeals system. |
|||||||||||
| Return to Home Page | |||||||||||