Video Training Library
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Workplace Violence
#539
WORKPLACE VIOLENCE: RECOGNIZING AND DIFFUSING AGGRESSIVE BEHAVIOR
— Everyone deserves a safe place to work. This video
reviews an extensive list of warning signs to look for which may indicate
a dysfunctional employee. The video emphasizes that early intervention
is key to helping troubled employees. Documentation of erratic or changed
behavior is stressed. Company policy should indicate zero tolerance of
any type of aggression. Steps to follow if an aggressive situation develops
are identified. Offering assistance through a company Employee Assistance
Plan (EAP) is also reviewed. (26 Minutes)
#548
CONTROLLING VIOLENCE IN HEALTH CARE — This video addresses the increasing problem of violence in health care facilities by explaining and demonstrating techniques for preventing and containing clashes. Violent episodes are evident, especially in emergency departments, psychiatric units and long-term care but can also be seen in regular hospital units. The video reviews how employees can protect themselves, coworkers and other patients. Dramatizations cover the team approach, how to recognize warning signs, understanding the causes, self-awareness, verbal de-escalation, limit setting, pharmacological intervention and physical containment. (32:55 Minutes)
Special Note: This video is approved for one hour of
CEU credits. Please request the Leader's Guide for information on how to
obtain credits.
#568
COMBATIVE RESIDENTS MIRROR THEIR REALITY — Behaviors reflect our inner world, our private reality. Effective caregivers read these behaviors and react accordingly. This video defines combative behavior. It discusses the four most common forms, which are resisting care, verbal aggression, fighting and catastrophic reaction. Causes of combative behavior are reviewed including dementia, health-related causes, psycho-social causes, environment and unskilled caregiving. How to manage combative behavior and set goals are covered. Tips to perform everyday activities, safety and self-protection when confronted, dealing with a combative resident and modifying behavior are reviewed. The video concludes with an emphasis on dignity, comfort and care. (23 Minutes)
#701
VIOLENCE IN THE WORKPLACE PART I — Recognition – This is the first of a two-part series. After a violent incident at a state office building, strategies for reducing workplace violence are discussed. Three steps for prevention are given. Also covered are the crisis plan, policies, restraining orders, violent employees, complaint procedures, threats, security program reviews, local law enforcement and crime prevention. Proactive steps include training programs, crisis teams, personal safety, self-defense, angry customers, Employee Assistance Programs, outplacement services and post-trauma counseling. (16:11 Minutes)
#702
VIOLENCE IN THE WORKPLACE PART II — Recognition and Diffusion – In this continuation of Part 1, the Personnel Director of the City of Phoenix discusses what his department did to improve its emergency response system after experiencing a violent incident. Improvements to the 911 system, caller location identification, security guards, panic buttons, administrative regulations, court orders and creating safe rooms are covered. (8:01 Minutes)
#809
VIOLENCE ON THE JOB — This DVD discusses practical measures for identifying risk factors for violence at work, and taking strategic action to keep employees safe. It is based on extensive NIOSH research, supplemented with information from other authoritative sources. (DVD FORMAT - 27 Minutes)
#889
VIOLENCE ON THE JOB — This video discusses practical measures
for identifying risk factors for violence at work, and taking strategic action
to keep employees safe. It is based on extensive NIOSH research, supplemented
with information from other authoritative sources. DVD (27 Minutes)
Check the Ten-Minute Video Library for more videos on Workplace Violence