Contact Us
For general questions or roadside assistance, give us a call at 1-800-232-6600.
Find the Contact Information You Need
Whether you want to follow up on a claim, have a question about your policy or need help finding the right coverage, we’re happy to assist you.
Contact Methods
Auto, Property, and Umbrella Insurance |
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Workers’ Compensation |
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Sales 1-888-656-4467 ext. 8352 M–F: 8 a.m. to 4:15 p.m. |
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Policy Information 1-888-656-4467 ext. 4003 M–F: 8 a.m. to 5 p.m. |
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Claims 1-800-435-7656 M–F: 8 a.m. to 5 p.m. |
All Other Business Insurance |
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Sales 1-888-656-4467 M–F: 8 a.m. to 4:15 p.m. |
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Policy Information 1-888-656-4467 ext. 4016 M–F: 8 a.m. to 5 p.m. |
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Report a Claim 1-800-367-6564 Available 24/7 |
Auto, Property, and Umbrella Insurance |
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| Policy Questions |
| Bill or Payment Questions |
| Questions About Existing Claim 24/7 claims reporting: Log In or call 1-800-367-6564 |
Business Insurance |
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| Sales Inquiry |
| Bill or Payment Questions |
| Questions About Existing Claim |
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Injured Workers: Contact a Workers’ Compensation Claims Representative |
Auto, Property, and Umbrella Insurance |
(609) 882-3457 |
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Workers’ Compensation |
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| (609) 882-0838 |
Billing Questions |
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NJM Insurance Group 301 Sullivan Way PO Box 228 West Trenton, NJ 08628-0228 |
Payments |
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NJM Insurance Group PO Box 70167 Philadelphia, PA 19176-0167 Please remember to include your remittance coupon and/or write your policy number on the check. |
Auto, Property, and Umbrella Insurance |
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NJM Insurance Group 301 Sullivan Way PO Box 428 West Trenton, NJ 08628-0227 |
Business Insurance |
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Workers’ Compensation NJM Insurance Group Attn: Workers’ Compensation Underwriting Department 301 Sullivan Way West Trenton, NJ 08628 |
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All Other Business Insurance NJM Insurance Group Attn: Commercial Lines Department 301 Sullivan Way West Trenton, NJ 08628 |
Departments and Topics
Email:
Policy Questions
Call:
1-800-232-6600
7 a.m. to 9 p.m. (Monday–Friday)
8:30 a.m. to 4:30 p.m. (Saturday)
Fax:
(609) 882-3457
Mail:
NJM Insurance Group
301 Sullivan Way
PO Box 428
West Trenton, NJ 08628-0227
Sales
Workers’ CompensationCall:
1-888-656-4467 ext. 8352
8:00 a.m. to 4:15 p.m. (Monday–Friday)
Mail:
NJM Insurance Group
Attn: Commercial Lines Department
301 Sullivan Way
West Trenton, NJ 08628
Call:
1-888-656-4467 ext. 4016
8 a.m. to 5 p.m. (Monday–Friday)
Mail:
NJM Insurance Group
Attn: Commercial Lines Department
301 Sullivan Way
West Trenton, NJ 08628
Policy Information
View policy information when you Manage Your Policy. Your agent can also answer questions about your policy, billing, and claims.
Workers’ CompensationCall:
1-888-656-4467 ext. 4003
8 a.m. to 5 p.m. (Monday–Friday)
Fax:
(609) 882-0838
Mail:
NJM Insurance Group
Attn: Workers’ Compensation Underwriting Department
301 Sullivan Way
West Trenton, NJ 08628
Call:
1-888-656-4467 ext. 4016
8 a.m. to 5 p.m. (Monday–Friday)
Mail:
NJM Insurance Group
Attn: Commercial Lines Department
301 Sullivan Way
West Trenton, NJ 08628
Pay Online:
Make a Payment
Email:
Contact Us About a Bill or Payment
Call:
1-800-232-6600
Personal policyholders can call from 7 a.m. to 9 p.m. (Mon.–Fri.), and from 8:30 a.m. to 4:30 p.m. (Sat.).
Commercial policyholders can call from 8 a.m. to 5 p.m. (Mon.–Fri.).
Billing Questions by Mail:
NJM Insurance Group
301 Sullivan Way
PO Box 228
West Trenton, NJ 08628-0228
Make a Payment by Mail:
NJM Insurance Group
PO Box 70167
Philadelphia, PA 19176-0167
Please remember to include your remittance coupon and/or write your policy number on the check.
Contact NJM About an Existing Claim
Email:
Contact Form for Injured Workers
Contact Us About an Existing Claim
Call:
1-800-367-6564
24 hours a day, seven days a week
File a Claim
Personal InsuranceOnline:
Report a claim online.
Call:
1-800-367-6564
24 hours a day, seven days a week
Online:
Log in to your business policy to report a claim online.*
*Online reporting only available for Workers’ Compensation and Commercial Auto policies.
Workers’ Compensation ClaimsCall:
1-800-435-7656
8 a.m. to 5 p.m. (Monday–Friday)
Mail:
NJM Insurance Group
ATTN: Workers’ Compensation Claims Department
301 Sullivan Way
West Trenton, NJ 08628
Call:
1-800-367-6564
24 hours a day, seven days a week
Online Quote:
Auto |
Homeowners |
Renters |
Condo
Call:
1-800-232-6600
7 a.m. to 9 p.m. (Monday–Friday)
8:30 a.m. to 4:30 p.m. (Saturday)
Online Quote:
Commercial Auto |
ProEdge Businessowners Policy |
Commercial Excess and Umbrella
Email:
Sales Inquiry
Call:
1-888-656-4467
8 a.m. to 4:15 p.m. (Monday–Friday)