Due to the weather, our Parsippany office will open at 10:00 a.m. on Friday, November 16th.
As a reminder, policyholders can call for Roadside Assistance or to report a new claim 24/7, toll-free at 1-800-367-6564.
NJM personal policyholders can also Log In on this website to review their policy and/or make a payment.
May 3, 2018
WEST TRENTON, N.J. — The Board of Directors of NJM Insurance Group confirmed its January announcement by formally approving the election of Mitch Livingston, Esq., to the position of president & chief executive officer at its meeting on April 27. Livingston, who joined NJM in 2006, most recently served as chief operating officer & general counsel. He becomes only the ninth chief executive in the Company's 104-year history, succeeding Bernie Flynn who retired on April 27, 2018.
NJM also announced the election of longtime Company executive Tracy McManimon to its Board of Directors, and the promotion of veteran leader, Carol Voorhees, to senior vice president & chief information officer, making her the first to hold the position since the Company was founded in 1913.
McManimon is NJM's senior vice president & chief underwriting officer. She leads the Company's personal and commercial lines of insurance, including the Garden State's largest book of workers’ compensation coverage. Voorhees oversees Information Technology and the offices of Customer Experience and Program Management. McManimon and Voorhees serve as members of the Company’s Executive Leadership Team, and are responsible for leading NJM's strategic planning efforts.
"Tracy has been instrumental in ensuring NJM's continued expansion in the hyper-competitive marketplace of the past 15 years, while helping to maintain our commitment to the highest levels of policyholder service," said Livingston. "Her vision, experience and leadership will bring great value to the important role our Board plays in ensuring the Company's long-term success."
"Carol's ability to think at an enterprise-wide level and understand the dynamic relationship between technology and customer expectations makes her the obvious choice to become our first-ever chief information officer," expanded Livingston. "As CIO, she will take a leadership role in advancing our core value of continuously improving the customer experience."
McManimon, a resident of Pennington, NJ, began her career at NJM in 1986 as an underwriting trainee in the customer service department. Over the course of the next 32 years, she took on positions of increasing responsibility in underwriting, pricing, reinsurance, and product development, culminating with her promotion to senior vice president & chief underwriting officer in 2017. She has been instrumental in helping NJM maintain its reputation for outstanding customer satisfaction, as recognized by leading national consumer publications. McManimon is a graduate of Fairfield University.
Voorhees, a resident of Lambertville, NJ, joined NJM in 1996 as a systems analyst. In 2006, she was promoted to manager of I.T. business relations. After taking on oversight of NJM's Program Management Office, she was promoted to vice president in 2017. She is a graduate of Thomas Edison State University. In 2010, Voorhees earned the Chartered Property Casualty Underwriter designation, which is the highest academic honor in the insurance industry.
About NJM Insurance Group
NJM is the Garden State's leading workers’ compensation carrier and among the leaders in personal and commercial auto and homeowners insurance. Founded in 1913, NJM's mission is to provide value-based insurance solutions with the highest levels of service, integrity, and financial stewardship. The Company operates in a mutual fashion for the exclusive benefit of its policyholders. Headquartered in West Trenton, NJ, NJM employs nearly 2,500 workers. For more, visit NJM.com.