You can make a one-time payment using a valid bank or credit card account, or store your payment method information to make future scheduled payments.
After you sign into your eCash account, follow these steps to:
To add a payment method:
To view/update an existing payment method:
To delete existing payment method:
Still need help? View a detailed help document with step-by-step instructions.
To make a payment:
To cancel a payment:
Frequently Asked Questions
Policyholders can pay online using a Visa® or MasterCard® credit card or signature debit card branded with the Visa® or MasterCard® logo. There are no additional fees charged by NJM Insurance Group for paying online.
No, NJM does not accept credit or debit card payments over the phone with a customer service representative or through the mail. However, this option is available online or by using our automated phone payment system (1-800-232-6600, press option 1, then ext. 4125).
The system defaults to the current date, but can be scheduled up until the invoice due date.
You will receive a confirmation number at the end of the transaction. You will also receive an email notification within 24 hours. If a payment is returned by your financial institution for any reason, you will also receive notification of this return within a few days of making your payment. Please note that NJM will not automatically deduct a return payment. You must replace it by making another payment online at njm.com, by phone using our free automated phone payment system (1-800-232-6600, press option 1, then ext. 4125), through your home banking bill payment system or by sending in a check with your remittance coupon.
There are two main reasons you may not receive a confirmation email from NJM: you entered your email address incorrectly, or your email's spam blocker may stop its delivery. If it’s the latter, you will have to add firstname.lastname@example.org as an acceptable email user to your account.
Yes, a payment can be canceled up until the date prior to the scheduled payment date. You can also contact NJM to discuss the available payment cancellation options. The number for the Accounts Receivable Department is: 1-800-690-6001, ext. 4010. You may call from 8 a.m. to 5 p.m., Monday through Friday.
When entering a payment method, you will be asked if you want to store for future use. You can still make a payment without storing your information.
No, if your policy is currently not in force, please contact our Collections Department at 1-800-232-6600, ext. 4013 to discuss your payment options. You may call from 8 a.m. to 5 p.m., Monday through Friday.