eCash FAQs - Automatic Payment Rules
eCash™ Frequently Asked Questions

Paperless Billing

Instead of receiving a paper invoice from NJM, sign up for paperless billing and you’ll be notified by email when a new bill is ready for viewing online.

How-To Guides

After you sign into your eCash account, follow these steps to:

Add or delete paperless billing…

To add or delete paperless billing:

  1. From the "Accounts" drop down menu, select "Manage Accounts."
  2. In the "Actions" column, click on the drop down menu associated with the account you would like to update select "Add/Delete paperless billing."
  3. Slide the button to "Yes" to add paperless billing or to "No" to delete paperless billing.
  4. Click "Submit."

Frequently Asked Questions

What are the advantages of paperless billing?

Instead of receiving a paper invoice from NJM, you'll be notified by email when a new bill is ready for viewing online. You will also save the $3 monthly service fee for installment payments applicable to invoices sent in the mail (does not apply to New Jersey PAIP policies).