Policyholders and their authorized brokers may view pertinent claims information using an NJM-supplied User ID and Password. Confidentiality is protected through encryption and by the terms of an agreement signed by each policyholder or broker.
Our online database is updated daily. It includes various convenient ways to sort claims records. The length of your organization's history in this database depends on how long you have been covered by the NJM Insurance Group.
For workers' compensation coverage, you may view correspondence, medical and indemnity payments, as well as reserves for both open and closed claims. Policyholders have the ability to file claims. Formal claim activity is also indicated.
For commercial auto insurance, you can see accident dates and descriptions, vehicle information, payments and reserves, and status of claims.