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Sure, this makes us different. But that's just the beginning.
We Put Our Policyholders First.
Our customer service agents are trained to help you understand your specific coverage needs and won't push you to purchase unnecessary policy features. Everyone at NJM works together to create a great experience and make sure you're happy. Get a quote and see for yourself.
Don’t Just Take Our Word For It.
NJM Insurance has been certified by J.D. Power for providing an exceptional auto claims experience, 6 years in a row.
A Claims Experience
Our Customers Love.
We feel great when our policyholders are happy. Whether you are purchasing a policy or filing a claim, our top priority is you.
What Makes Our Claims Experience Different?
We find and apply all coverage options
available to you, when you need them.
You get a dedicated rep
whose top priority is you.
Excellent service at our
Premier Car Care shops.
Our repairs are warrantied
for up to 2 years.*
Around the clock claim reporting,
seven days a week.
We’ve been certified by J.D. Power
for 6 years in a row.
Insurance You Can Count On.
AM Best has rated us A or better for over 89 years. And we were recognized as a Ward’s 50 top-performing property casualty insurance company for financial results in 2022 and 2023. This means we’re not going anywhere, and we’ll be there when you need us most.
We Prioritize Policyholders Over Profits.
NJM operates as a mutual, so we are able to focus on you, not the bottom line. Get a quote and see for yourself.
What Does This Mean, You Ask?
NJM operates for the sole
benefit of policyholders,
not shareholders.
Our claims representatives
are empowered to do
the right thing.
Our service agents
won't push you to purchase
unnecessary policy features.
Experience The Five-Star Difference.
Here’s what our customers say:
Customer testimonials are not in affiliation with J.D. Power 2022 Auto Claims Certification Program.
* For Premier Car Care network shops only.
J.D. Power 2023 Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com/awards.
With respect to average savings advertisements, figure reflects average annual personal auto insurance premium savings on a countrywide basis for applicants who reported their prior premiums and switched to NJM between 7/1/22 and 6/30/23. Individual savings may vary.
All applications for insurance are subject to underwriting guidelines and approval. Coverage and discounts are subject to policy terms, exclusions and effective dates; limits and deductibles apply. Coverage is not available in all states. Insurance underwritten by NJM Insurance Company and its subsidiaries, 301 Sullivan Way, W. Trenton, NJ 08628.