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NJM Recognized as Initial Recipient of J.D. Power Claims Certification

NJM Insurance has been certified by J.D. Power for providing “An Outstanding Auto Claims Experience” for personal lines customers. In an industry that relies on customer service, we pride ourselves on being committed to our customers.

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J.D. Power 2020 Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit

NJM advertisements and marketing materials that refer to a potential savings of 20% apply to NJ, CT and PA personal auto policies. Percentage savings based on average annual savings of customers with policies in force on 04/30/2020 who reported their prior auto insurance premiums and switched to NJM.