Claims Center
Tell Us about Your Accident, Damage, or Theft

Auto Insurance Claims

Tell Us About Your Accident, Damage, or Theft

We're sorry to hear about your accident. But we're here to help. Just report what happened and we'll take care of the rest. Information about filing a Commercial Auto claim is available here.

NJM Recognized as First Recipient of J.D. Power Claims Certification

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NJM Insurance has been certified by J.D. Power for providing "An Outstanding Auto Claims Experience" for personal lines customers.

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Information You'll Need

  • Your insurance policy number (if available)
  • Information about you (contact info, relationship to policyholder, etc.)
  • Date and time of the incident
  • Incident location
  • Description of incident/damage
  • Photos of damage (if available)

Try to report your claim as quickly as possible. If this claim is for damage to your windshield, vehicle glass or your claim requires immediate assistance, please contact our 24-hour Insurance Claims Center at 1-800-367-6564.

Disclaimer: J.D. Power 2018 Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit