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NJM Policyholder Relief Program

In April, the NJM Policyholder Relief Program allowed us to issue refunds to personal auto insurance customers who had a policy in force on April 1, 2020. Consistent with our policyholders' reduced driving, the refund represented 15% of the equivalent of three months of their annual premium — a total of $41.7 million. In July, the Program will refund an additional 15% of two months of annual premium payments to all voluntary personal auto policyholders who had an active policy with us as of July 1, 2020. Policyholders will receive their refunds via check or direct deposit. Learn more.

Payment Flexibility

To assist customers in need of relief, NJM is continuing our payment flexibility, including waiving late fees, providing a premium payment grace period, and placing holds on cancellations and non-renewals for non-payment, per state guidelines. Learn more.

Just contact us at 1-800-232-6600 to speak with one of our representatives.

Online Payments

Manage Your Payments

Manage your premium payments when you log in to your personal or business account. You can also make one-time payments without creating an account. NJM insurance customers can create an account to set up automatic payments and view their payment history, in addition to other policy-related transactions.

Don't have an account? Pay without logging in.

One-Time Payment

Other Ways to Pay

Using Your Bank's Online Bill Pay Service

To use your bank's online bill pay feature, add NJM as a new payee with the following information:

Address:
301 Sullivan Way
West Trenton, NJ 08628

You will need your policy number, which appears on your bill.

By Phone

Use our automated phone system to make payments from your checking, savings, or credit/debit card account. You’ll need your policy number when calling.

Call 1-800-232-6600
Press option 1
Dial ext. 4125

By Mail

Include your payment coupon and/or write your policy number on the check.

NJM Insurance Group
PO Box 70167
Philadelphia, PA 19176-0167

Questions About Your Bill?

If you have a question about your bill, email us or call 1-800-232-6600.

If you use an agent for NJM Business Insurance, your agent can also explain your bill.

† The actual price of the policy will vary based on your specific liability exposures and the coverage limit chosen. Your auto and homeowners policies each need to have a minimum liability limit of $500,000 and members of homeowners or condominium associations need to have a minimum of $50,000 in loss assessment protection.