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NJM Policyholder Relief Program

NJM will return a portion of premiums to all auto insurance policyholders who had an active policy with us as of April 1, 2020, through the NJM Policyholder Relief Program. In the coming weeks, NJM Auto Insurance policyholders will receive a 15% refund on the equivalent of three months of their annual premium, in recognition of their reduced driving over this period. Learn more.

Payment Flexibility

To assist customers in need of relief, NJM is continuing our payment flexibility, including waiving late fees, providing a 60-day grace period (longer in some states), and placing holds on cancellations and non-renewals for non-payment, per state guidelines. Learn more.

Just contact us at 1-800-232-6600 to speak with one of our representatives.

Based on customer feedback, we've upgraded our payment system. You can now manage your premium payments within your policy account. You also still have the option to make one-time payments without creating an account.

In addition to streamlined payment options, our new system provides the flexibility for future payment enhancements.

Previous eCash™ and Just Pay It™ Users

If you used eCash, the payments you already set up will continue as scheduled, as long as your credit/debit card does not expire. In order to set up new payments, view/change payment information, or view a copy of your bill online, you'll need an online policy account.

If you don't already have an account, personal and business insurance customers can register for one today!

FAQs for eCash Users

Looking for your NJM electronic billing notice? Check your Junk folder.

If you don't receive billing notifications or a confirmation email, it's likely your spam blocker prevented delivery of the email, or your email address was entered incorrectly. Please add and to your email contact list to ensure you receive all email correspondences.

Online Payments

Manage Your Payments

NJM insurance customers can create an account to set up automatic payments and view their payment history, in addition to other policy-related transactions.

Don't have an account? Pay without logging in

One-Time Payment

Other Ways to Pay

Using Your Bank's Online Bill Pay Service

To use your bank's online bill pay feature, add NJM as a new payee with the following information:

301 Sullivan Way
West Trenton, NJ 08628

You will need your policy number, which appears on your bill.

By Phone

Use our automated phone system to make payments from your checking, savings, or credit/debit card account. You’ll need your policy number when calling.

Call 1-800-232-6600
Press option 1
Dial ext. 4125

Note: Customer Service Representatives cannot take credit/debit card payments.

By Mail

Include your payment coupon and/or write your policy number on the check.

NJM Insurance Group
PO Box 70167
Philadelphia, PA 19176-0167

† The actual price of the policy will vary based on your specific liability exposures and the coverage limit chosen. Your auto and homeowners policies each need to have a minimum liability limit of $500,000 and members of homeowners or condominium associations need to have a minimum of $50,000 in loss assessment protection.