"Thank you for all of your help…"
How our customers feel about us comes down to our personal service. It's the foundation of how we operate. Everything we do makes our customers and the communities we serve a priority. Here’s a snapshot of some of the true feelings about NJM:
"My husband and I have been long time insureds of NJM for both our homeowner and automobile coverage. We recently had the occasion to report our first homeowner claim. I've often heard it said you really don’t know what kind of company you're insured with until you report a claim. I can tell you this experience has reinforced my belief that NJM is the best company."
"I wanted to express our gratitude for the exceptional customer service you provided during our recent auto accident claim. Our experience reinforced the high regard we have for NJM in providing our auto and homeowners needs."
"As always I am impressed that NJM continues to achieve the highest standards for its customers. NJM is the gold standard that all insurance companies should follow. I am so lucky that I have NJM as my insurance company for both auto and home."
"Thank you for all your help. The perception is that insurance companies are slow and impersonal; after dealing with you, all evidence is to the contrary!"
"I cannot begin to tell you how appreciative I am for how incredibly this claim was handled. Please keep up the fantastic work!!!"
"Thank you for all your help. You have made a very stressful ordeal, less stressful."
"I will be recommending your company to other people."