It's always part of our policies.
Relationships. Partnerships. Connections. Call them what you want because either way, they matter to us. Our focus on outstanding service is founded from the personal relationships we look to build with our customers. For more than 100 years, we've earned their trust by making them our singular focus, without the need to satisfy stockholders. Service is about human contact and compassion, and not relying solely on technology. We're NJM. There's heart in everything we do.