Skip to Main Content
We're People Helping People

NJM Fact Sheet

Founded in 1913, NJM is a regional property and casualty insurer with a national reputation for auto claims satisfaction. The Company offers auto, homeowners, renters, condo, and umbrella insurance to individuals, and workers' compensation, commercial autocommercial general liability, ProEdge Businessowners Policy, and commercial excess and umbrella insurance to businesses.

  • NJM's mission is to provide value-based insurance solutions for the benefit of our policyholders while maintaining the highest levels of service, integrity, and financial stewardship.

  • NJM's Financial Size Category is XV, and AM Best, the nation's oldest and most widely regarded rating agency for the insurance industry, rates NJM A+ (Superior) for financial strength.

  • NJM operates in a mutual fashion for the benefit and service of policyholders.

  • NJM has earned a national reputation for outstanding personal lines customer and claims satisfaction, and is regularly a top performer in published consumer surveys.

  • NJM has an enduring commitment to safety that can be traced back to its earliest days. Loss prevention services are included with all business insurance policies, and the Company offers award-winning Teen Driver Safety Programs, at no cost to all Connecticut, New Jersey, Ohio, and Pennsylvania high schools.

  • NJM has long supported the communities in which its policyholders and employees live and work through contributions of both human and financial resources.

  • NJM is a direct writer of personal and business insurance. The Company also partners with a network of independent agents to ensure the complex insurance needs of businesses with eight or more employees are met.

  • Headquartered in West Trenton, NJ, the Company employs approximately 2,500 workers.

J.D. Power Logo
Ranked #1 in the Nation for Customer Satisfaction with the Auto Claims Experience by J.D. Power

In an industry that relies on customer satisfaction, we pride ourselves on being committed to our customers. Get a quote today and learn what makes us more than just insurance.

For J.D. Power 2020 award information, visit jdpower.com/awards.