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NJM Fact Sheet

Founded in 1913, NJM is one of the Mid-Atlantic region's leading property and casualty insurers. The Company offers auto, homeowners, renters, condo, and umbrella insurance to consumers, and workers' compensation and commercial auto insurance to businesses.

  • NJM's mission is to provide value-based insurance solutions for the sole benefit of policyholders with the highest levels of service, integrity, and financial stewardship.

  • NJM operates in a mutual fashion for the sole benefit and service of policyholders.

  • NJM has earned a national reputation for outstanding customer and claims service, and is regularly a top performer in published consumer surveys.

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NJM Recognized for Two Consecutive Years

We provide “An Outstanding Claims Experience” to personal lines customers. Just ask J.D. Power, which recognized us with Auto Claims Certification two years running.

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  • NJM has an enduring commitment to safety that can be traced back to its earliest days. Loss prevention services are included with all workers' compensation policies and the Company offers an award-winning Teen Driver Safety Program, which includes Share the Keys, at no cost to all New Jersey and Pennsylvania high schools.

  • NJM has long supported the communities in which its policyholders and employees live and work through its human and financial resources.

  • A.M. Best Company, the nation’s oldest and most widely regarded rating agency dedicated to the insurance industry, rates NJM "A+" (Superior) for financial strength. NJM shares this distinction with only 11.9 percent of rated property casualty insurers nationwide.

  • Headquartered in West Trenton, NJ, the Company employs approximately 2,500 workers.

J.D. Power 2019 Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com.