We're People Helping People

NJM Fact Sheet

Founded in 1913, NJM is a leading property and casualty insurer in the Mid-Atlantic region. The Company offers auto, homeowners, renters, condo, and umbrella insurance to individuals, and workers' compensation, commercial auto, and commercial general liability insurance to businesses.

  • NJM's mission is to offer value-based insurance solutions while providing of policyholders with the highest levels of service, integrity, and financial stewardship.

  • NJM's Financial Size Category is XV, and A.M. Best, the nation's oldest and most widely regarded rating agency for the insurance industry, rates NJM A+ (Superior) for financial strength. NJM shares this distinction with only 11.9 percent of rated property casualty insurers nationwide.

  • NJM operates in a mutual fashion for the benefit and service of policyholders.

  • NJM has earned a national reputation for outstanding personal lines customer and claims service, and is regularly a top performer in published consumer surveys.

  • NJM has an enduring commitment to safety that can be traced back to its earliest days. Loss prevention services are included with all business insurance policies and the Company offers an award-winning Teen Driver Safety Program, which includes the "Share the Keys" program, at no cost to all New Jersey and Pennsylvania high schools.

  • NJM has long supported the communities in which its policyholders and employees live and work through contributions of both human and financial resources.

  • NJM is a direct writer of personal and business insurance. The Company also partners with a select network of independent agents to ensure the complex insurance needs of businesses with eight or more employees are met.

  • Headquartered in West Trenton, NJ, the Company employs approximately 2,500 workers.

J.D. Power Logo
NJM Recognized for Two Consecutive Years

We provide “An Outstanding Claims Experience” to personal lines customers. Just ask J.D. Power, which recognized us with Auto Claims Certification two years running.

Learn More

J.D. Power 2019 Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com.