New York Notice for Victims of Domestic Violence

New York State Insurance Law § 2612 requires insurance companies that receive a valid Order of Protection to safeguard the confidentiality of any victim of domestic violence and any child residing with the victim, as well as the identity and confidential information of their covered provider. Once an insurance company receives a protective order, it cannot disclose any personal information about the victim to the individual against whom the order has been issued. Protected information includes all claim or billing information relating specifically to the victim and their resident child(ren), including their name, address, services received, and the name and address of the provider of any services (such as their doctor).

Additionally, it prohibits insurance companies from discriminating against anyone who is a victim of domestic violence by:

  • Refusing to issue or renew, deny or cancel any insurance policy or contract;

  • Demanding or requiring a greater premium or payment from any person;

  • Designating domestic violence as a preexisting condition, for which coverage will be denied or reduced; and

  • Using as an underwriting criterion the fact that a person is or has been a victim of domestic violence.

If you are a policyholder, claimant, or their legal representative, and want to notify us of your domestic violence protective order, contact our Corporate Communications Department in writing using one of the options below. Please include an alternate address, telephone number, and/or other reasonable methods of contact in the request.


(609) 493-1109

NJM Insurance Group
Attn: Corporate Communications Department
301 Sullivan Way
West Trenton, NJ 08628

For additional assistance, contact the New York State Domestic and Sexual Violence Hotline at 1-800-942-6906 (English and Español/Multi-language accessibility). In NYC: call 1-800-621-HOPE (4673) or dial 311. TDD: 1-800-810-7444.