Contact Us
For general questions or roadside assistance, give us a call at 1-800-232-6600.
Find the Contact Information You Need
Whether you want to follow up on a claim, have a question about your policy or need help finding the right coverage, we’re happy to assist you.
Contact Methods
Auto, Property, and Umbrella Insurance |
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Sales and Policy Information 1-800-232-6600 M–F: 7 a.m. to 9 p.m. Sat: 8:30 a.m. to 4:30 p.m. |
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Report a Claim 1-800-367-6564 Available 24/7 |
Business Insurance |
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Policy Information 1-888-656-4467 M–F: 8 a.m. to 5 p.m. |
ClaimsWorkers’ Compensation1-800-435-7656 M–F: 8 a.m. to 5 p.m. |
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All Other Business Insurance 1-800-367-6564 Available 24/7 |
Auto, Property, and Umbrella Insurance |
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| Policy Questions |
| Bill or Payment Questions |
| Questions About Existing Claim 24/7 claims reporting: Log In or call 1-800-367-6564 |
Business Insurance |
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| Bill or Payment Questions |
| Questions About Existing Claim |
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Injured Workers: Contact a Workers’ Compensation Claims Representative |
Auto, Property, and Umbrella Insurance |
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| (609) 882-3457 |
Workers’ Compensation |
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| (609) 882-0838 |
Billing Questions |
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NJM Insurance Group 301 Sullivan Way PO Box 228 West Trenton, NJ 08628-0228 |
Payments |
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NJM Insurance Group PO Box 70167 Philadelphia, PA 19176-0167 Please remember to include your remittance coupon and/or write your policy number on the check. |
Auto, Property, and Umbrella Insurance |
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NJM Insurance Group 301 Sullivan Way PO Box 428 West Trenton, NJ 08628-0227 |
Business Insurance |
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Workers’ Compensation NJM Insurance Group Attn: Workers’ Compensation Underwriting Department 301 Sullivan Way West Trenton, NJ 08628 |
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All Other Business Insurance NJM Insurance Group Attn: Commercial Lines Department 301 Sullivan Way West Trenton, NJ 08628 |
Departments and Topics
Email:
Policy Questions
Call:
1-800-232-6600
7 a.m. to 9 p.m. (Monday–Friday)
8:30 a.m. to 4:30 p.m. (Saturday)
Fax:
(609) 882-3457
Mail:
NJM Insurance Group
301 Sullivan Way
PO Box 428
West Trenton, NJ 08628-0227
View policy information when you Manage Your Policy. Your agent can also answer questions about your policy, billing, and claims.
Pay Online:
Make a Payment
Email:
Contact Us About a Bill or Payment
Call:
1-800-232-6600
Personal policyholders can call from 7 a.m. to 9 p.m. (Mon.–Fri.), and from 8:30 a.m. to 4:30 p.m. (Sat.).
Commercial policyholders can call from 8 a.m. to 5 p.m. (Mon.–Fri.).
Billing Questions by Mail:
NJM Insurance Group
301 Sullivan Way
PO Box 228
West Trenton, NJ 08628-0228
Make a Payment by Mail:
NJM Insurance Group
PO Box 70167
Philadelphia, PA 19176-0167
Please remember to include your remittance coupon and/or write your policy number on the check.
Contact NJM About an Existing Claim
Email:
Contact Form for Injured Workers
Contact Us About an Existing Claim
Call:
1-800-367-6564
24 hours a day, seven days a week
File a Claim
Personal InsuranceOnline:
Report a claim online.
Call:
1-800-367-6564
24 hours a day, seven days a week
Online:
Log in to your business policy to report a claim online.*
*Online reporting only available for Workers’ Compensation and Commercial Auto policies.
Workers’ Compensation ClaimsCall:
1-800-435-7656
8 a.m. to 5 p.m. (Monday–Friday)
Mail:
NJM Insurance Group
ATTN: Workers’ Compensation Claims Department
301 Sullivan Way
West Trenton, NJ 08628
Call:
1-800-367-6564
24 hours a day, seven days a week
Online Quote:
Auto |
Homeowners |
Renters |
Condo
Call:
1-800-232-6600
7 a.m. to 9 p.m. (Monday–Friday)
8:30 a.m. to 4:30 p.m. (Saturday)
Request a Quote | Find an Agent
Call:
1-888-656-4467
8 a.m. to 4:15 p.m. (Monday–Friday)