We Don't Want to See You Go

Cancel a Policy

If you're thinking about leaving us, here are a few things to keep in mind.

We'd Love to Give You a Policy Review

Let us take a closer look at your policy and see if there are any changes we can make to save you money.

  • Is your child more than 100 miles away at college? You may be eligible for a discount.
  • Have you had major life changes? Let us know if you've bought a new home or a driver has moved out.
  • Is your vehicle more than five years old or fully paid off? Review whether you still want physical damage coverage.
  • Have you bundled your policies? You could save by bundling your auto and home or renters.
To request a policy review call us at 1-800-232-6600.

Make Sure You're Comparing Apples to Apples

When comparing rates, remember that NJM's premium is for 12 months of coverage — not six months. Also consider how your payment plan affects your monthly and annual costs. Most NJM drivers pay on a ten-month payment plan.

Additionally, make sure the quotes you're getting have similar coverage limits. We'd be happy to help you compare the quotes you receive to your NJM policy. Just call 1-800-232-6600 to speak to a representative.


You Have Several Ways to Save

From bundling your auto and home policies to good student and defensive driving discounts, you might be missing some chances to save.


We're Solely Focused on Serving Our Customers

Our customer retention rate is among the highest in the industry. Our outstanding customer and claims service is regularly rated a top performer in national customer surveys.


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NJM Recognized for Two Consecutive Years

We provide “An Outstanding Claims Experience” to personal lines customers. Just ask J.D. Power, which recognized us with Auto Claims Certification two years running.

Learn More


How to Cancel Your Policy

If canceling an auto policy, please have your replacement policy information on hand when you call.

Please give us a call at 1-800-232-6600.

J.D. Power 2019 Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com.