Cancel a Policy
We Don't Want to See You Go

Cancel a Policy

If you're thinking about leaving us, here's a few things to keep in mind.

We'd Love to Give You a Policy Review

Let us take a closer look at your policy and see if there are any changes we can make to save you money.


You Have Several Ways to Save

From bundling your auto and home policies to good student and defensive driving discounts, look at the savings you might be missing.


We're Solely Focused on Serving Our Customers

Our 94 percent customer retention rate is among the highest in the industry. Our outstanding customer and claims service is regularly rated a top performer in national customer surveys.


Make Sure You're Comparing Apples to Apples

When comparing rates, remember that NJM's premium is for 12 months of coverage — not six months like many insurers.


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NJM Recognized for Two Consecutive Years

We provide “An Outstanding Claims Experience” to personal lines customers. Just ask J.D. Power, which recognized us with Auto Claims Certification two years running.

Learn More


How to Cancel Your Policy

Please give us a call at 1-800-232-6600.

J.D. Power 2019 Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com.