Commercial Auto Roadside Assistance
Protecting Your Drivers and Vehicles

Commercial Auto Roadside Assistance

Making Sure Drivers Are Safe 24/7

Whether one of your company's trucks or cars breaks down or a driver gets locked out of a vehicle, it matters to us. Our goal is to get you help ASAP. NJM Roadside Assistance is included with all our commercial auto policies. It's available 24/7, 365 days a year wherever you are in the U.S. or Canada.

NJM Roadside Assistance Services

  • Emergency towing
  • Lockout service
  • Jump starts
  • Flat tire changes
  • Delivery of gasoline or other fluids (up to 2 gallons)

Just 'Sign and Done' in Most Cases

You’re covered 100 percent up to $75 with no out-of-pocket expenses or bills to pay. Anything over $75, you’ll only need to pay the difference to the service provider. No forms to fill out or waiting to be reimbursed.

Have Your Own Provider?

If you have directly paid a service provider, like a towing operator or roadside mechanic, and would like to be reimbursed up to $75, just submit the itemized receipt to:

NJM Roadside Assistance
PO Box 9145
Medford, MA 02155

Please include your insurance policy number on all correspondence. Qualified reimbursements take approximately 30 days to process.