Other Just Pay It - Other FAQs
Just Pay It™

Other Just Pay It FAQs

Frequently Asked Questions

Who is eligible?

Any NJM in-force policyholder whose bank account allows electronic debits or who has a valid credit or debit card can use Just Pay It™. Home equity lines of credit, credit card checks and brokerage accounts typically do not allow electronic debits. Make sure to consult with your financial institution prior to using one of these accounts for NJM's Just Pay It™ service.

Why is my email address required?

Your email address will be used to send notifications for both successful payments and payments declined by your financial institution. It will not be used for any other purpose.

What is the availability?

It's available 24/7.

Can I pay bills other than NJM's policy premiums?

No. This is just for paying your NJM policy premiums.

Is the bank account or credit/signature debit card information I use to make a payment stored for future use?

No. The bank account or card information is only used to complete the one-time payment for which it is entered.

Is the NJM Insurance Group online payment site secure?

Yes. The process uses 128-bit SSL encryption. The HTTPS in the Web address and lock icon at the lower right-hand corner of your Internet browser signify the security features.

Are there any special computer requirements?

Your Internet browser needs to support 128-bit encryption. Most browsers now support this security feature.

What happens if an unauthorized transaction occurs with my account?

You may become responsible for the unauthorized payment if you fail to notify NJM. If you notify us within two business days, your loss cannot exceed $50. Business days are Monday through Friday, 8 a.m. through 5 p.m., exclusive of holidays. If you do not notify us within two business days, you could be held responsible for up to $500 of the unauthorized transaction.

If an unauthorized transaction appears on your periodic statement, you must notify us within 60 days of transmittal of the statement, or you may become responsible for the payment. Failure to notify us within the specified time frame could result in you becoming legally liable for the entire amount of the unauthorized transaction. However, if your delay in notifying us was due to extenuating circumstances, we may extend these time frames. See the Terms and Conditions for more information.