24/7 New Jersey Roadside Assistance

NJM Roadside Assistance Services^*

For new and renewal policies effective May 1, 2026 and later:

When you have NJM Roadside Assistance, you can get a single tow of a covered disabled vehicle due to a covered emergency, up to 20 miles.^§ You’ll also have access to 24/7 roadside assistance for labor on a disabled vehicle at the place of disablement, up to $125 for the following situations:

• Lockout service
• Jump start
• Flat tire change
• Delivery of gasoline or other fluids as necessary (up to 2 gallons)
• Vehicle immobilization or breakdown

There is a policy limit of six covered events per policy period.^§ You will be responsible for any expenses exceeding your coverage limits. You will also be responsible for fees and/or charges that are assessed by local municipalities or their agents associated with your vehicle’s disablement.

Did You Pay a Provider Directly?

If you paid a service provider (e.g., towing operator or roadside mechanic) directly, you may be reimbursed up to your chosen policy limit.

Submit your request online with your itemized receipt. This is the quickest and easiest way to request your reimbursement.

You may also mail your reimbursement request. Mailed reimbursements may take up to 30 days to process. Send your name, address, insurance policy number, and itemized receipt to: