New Jersey Roadside Assistance
Making Sure You're Safe 24/7
NJM has always believed the customer is first. We protect people — drivers, riders, renters, and homeowners. Whether you break down or get locked out of your vehicle, it's a big deal to us. Our goal is to get you help ASAP. NJM Roadside Assistance service is included in all our auto policies for New Jersey customers. It's available 24/7, 365 days a year wherever you are in the U.S. or Canada.
NJM Roadside Assistance Services
- Emergency towing
- Lockout service
- Jump starts
- Flat tire changes
- Delivery of gasoline or other fluids (up to 2 gallons)
Just 'Sign and Done' in Most Cases
You're covered 100 percent for anything up to $75 with no out-of-pocket expenses or bills to pay. Anything over $75, you'll only need to pay the difference to the service provider. No forms to fill out and waiting to be reimbursed. Your safety is our concern here.
Have Your Own Provider?
If you have paid a service provider directly, like a towing operator or roadside mechanic, and would like to be reimbursed up to $75, just submit the itemized receipt for review to:
NJM Roadside Assistance
PO Box 9145
Medford, MA 02155
Please include your insurance policy number on all correspondence. Reimbursements take approximately 30 days to process.