NJM Rated Among Best Auto Insurance Companies in NJ
NJM once again achieved superb results in the most recent New Jersey Department of Banking and Insurance Consumer Information Report, demonstrating its strong commitment to maintaining the highest levels of customer service.
While insuring more than 806,000 vehicles, NJM recorded a complaint ratio of 0.0025, the result of only two valid complaints in 2020. By comparison, the average number of valid complaints against all other major carriers* was 13 — and NJM's four largest competitors averaged 17 valid complaints.
NJM has been an industry leader since the report was first issued in 1988, highlighted by the following:
- Zero valid complaints in two of the last ten years
- Only 15 valid complaints in the last decade
- The lowest complaint ratio among major New Jersey carriers in 9 of the last 10 years
View the full report, which shows NJM's favorable performance compared with our competitors.