We're Here for You
We are working with customers facing hardship from the coronavirus. If you have any questions about your policy, call 1-800-232-6600 to speak with one of our representatives
In April and July, we refunded $69.4 million in premium refunds to eligible personal auto insurance customers through the NJM Policyholder Relief Program. In November, NJM issued a special dividend/third refund check to voluntary personal auto customers. Learn more.
In October, commercial auto policyholders who had active policies as of October 1, 2020 received a refund of the equivalent of 15% of two months of annual premium. Learn more.
Make a Payment
We provide several ways to make a payment:
- Log in to your personal or business account to manage your payments or set up Automatic Payments
- Pay without logging in
- Call 1-800-232-6600, ext. 4125
- Mail your check with your payment coupon and policy number to NJM Insurance Group, PO Box 70167, Philadelphia, PA 19176-0167
Report a Claim
For workers' compensation claims, call 1-800-435-7656, or read our FAQs for Workers' Compensation Partners.
Log in to your personal policy, your business policy*, or call 1-800-367-6564.
*Online reporting only available for Workers' Compensation and Commercial Auto policies.
Questions About Your Policy?
Call 1-800-232-6600 to speak to a representative.