NJM COVID-19 Resource Center

We're Here for You

We are working with customers facing hardship from the coronavirus. If you have any questions about your policy, call 1-800-232-6600 to speak with one of our representatives

Payment Relief

In April and July, we refunded $69.4 million in premium refunds to eligible personal auto insurance customers through the NJM Policyholder Relief Program. In November, NJM will issue a special dividend/third refund check to voluntary personal auto customers with policies in place on November 1, 2020, representing 7% of each policyholder's current annual premium. Learn more.

In October, commercial auto policyholders who had active policies as of October 1, 2020 received a refund of the equivalent of 15% of two months of annual premium. Learn more.

Make a Payment

We provide several ways to make a payment:

  • Log in to your personal or business account to manage your payments or set up Automatic Payments
  • Pay without logging in
  • Call 1-800-232-6600, ext. 4125
  • Mail your check with your payment coupon and policy number to NJM Insurance Group, PO Box 70167, Philadelphia, PA 19176-0167

Report a Claim

Questions About Your Policy?

Call 1-800-232-6600 to speak to a representative.