We're Here for You
We are working with customers facing hardship from the coronavirus. If you have any questions about your policy, call 1-800-232-6600 to speak with one of our representatives
In April, the NJM Policyholder Relief Program allowed us to issue refunds to personal auto insurance customers who had a policy in force on April 1, 2020. Consistent with our policyholders' reduced driving, the refund represented 15% of the equivalent of three months of their annual premium — a total of $41.7 million. In July, the Program refunded an additional 15% of two months of annual premium payments to all voluntary personal auto policyholders who had an active policy with us as of July 1, 2020. Policyholders received their refunds via check or direct deposit.
Make a Payment
We provide several ways to make a payment:
- Log in to your personal or business account to manage your payments or set up Automatic Payments
- Pay without logging in
- Call 1-800-232-6600, ext. 4125
- Mail your check with your payment coupon and policy number to NJM Insurance Group, PO Box 70167, Philadelphia, PA 19176-0167
Report a Claim
Questions About Your Policy?
Call 1-800-232-6600 to speak to a representative.